Client Service Operations Administrative Assistant - Remote

Description

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves. We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits. Our Newest Opportunity: The Client Service Operations Administrative Assistant is primarily responsible for providing operational support to the Select and Enterprise client retention teams. Good problem-solving and decision-making abilities required with the ability to work independently and with minimal direction. Must be a team player who is willing to contribute and help others. Accountable, with great attention to detail is a must. Successful candidate would require the skill to prioritize when handling high work volumes. The Administrative Assistant needs to be proficient in working with computers and would require the ability to learn new technology tools quickly. There will be a range of key responsibilities, so this is a great role for those who are flexible, have a “can-do” attitude, and who thrive in a fast-paced environment. Responsibilities:

• Provide administrative support to the Enterprise operations team.
• Handle special projects
• Perform data analyses, and produce and revise reports
• Carry out administrative, operational and quality control measures, following up as needed
• Work extensively with back-office system, D365
• Update CRM with policies, renewal dates, participants, premium, projections and documents
• Collects missing information on groups.
• Financial reconciliation support
• Perform other administrative duties as required (email backup)
• Other projects as assigned by management.

Requirements:

• Strong organizational and time-management skills
• Must be self-motivated, flexible, and disciplined
• Ability to prioritize and handle multiple & complex tasks in a fast-paced environment
• Ability to work independently as well as in team environment
• Excellent team player skills
• Positive, can-do attitude
• Excellent verbal and written communication skills
• Proficient in Microsoft Office suite

Experience:

• Proficient with Microsoft Office products, required
• Proven track record in customer service; preferred
• Familiarity with D365 database applications, a plus

Thank you for your interest in joining the OneDigital team!